Jim Mills Plumbing & Heating Ltd.

26 Jonathan Pack Street,
Stittsville, ON
K2S 1C4

Phone: 613-836-5166

At Jim Mills Plumbing and Heating Ltd., we take pride in our ability to provide 100% customer satisfaction. Many of our clients have expressed their satisfaction to us in writing. We would like to share some of them with you.

October 15, 2002

Dear Jim,

Just a quick note to thank you for having such integrity with the way you do your work. We were afraid we would be facing this cold weather without a heating system as no one would offer to help us.

You took it upon yourself to make the necessary contacts and figure it all out and didn't stop for a second until you completed the complicated task.

For this, we are most grateful and appreciate you and your determination and good workmanship.

Keep up the good work; you give tradesmen a good name again in our books.

Thanks again.

Sincerely,

Bonnie and Sergio Caciotti
176 Sunning Hills Crescent
Woodlawn, On
K0A 3M0